October 4, 2022

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Community Lender provides slicing-edge engineering | News, Sports, Work

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Variations Planned — Interactive teller equipment soon will be additional by Local community Lender, officers have introduced.
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WASHINGTON, Pa. — Community Financial institution and QDS, a economic technology firm headquartered in Charlotte, N.C, announced plans to increase Community Bank’s customer encounter by setting up point out-of-the-artwork interactive teller devices and teller cash recyclers all over the bank’s footprint.

“Together with QDS, we have developed a plan to extend the hrs of our banking companies, when improving upon our customer working experience and creating efficiencies throughout our operations,” stated John Montgomery, president and CEO of Community Financial institution. “This initiative is a person instance of our motivation to providing the technological know-how our clientele want and investing in our future as an unbiased local community bank in our marketplaces.”

Group Bank will be upgrading its full ATM fleet to ITM technological innovation, like 3 department areas that were being closed on June 30. The ITMs will offer much more than a normal ATM, including video teller functionality to make it possible for a shopper to interact with a teller, even right after hrs or in which a department no for a longer time exists.

“We are unbelievably excited to operate with Group Financial institution. John and the workforce at Group Financial institution have a excellent vision to prolong several hours and offer you increased transactions throughout their channels to push an amazing customer practical experience in their current market,” claimed Sean Farrell, CEO of QDS.

QDS will also give teller hard cash recyclers and other income handling methods throughout the branches and industrial client foundation to improve operations, performance and attain of Community Bank’s vital products and services. The technologies will empower existing team to travel improved focus on client interactions and serving their needs.

“At QDS we are extremely targeted on our purchasers reaching the benefits they established out to reach. Based mostly on the vision of the place the financial institution is heading, it was evident early on, that our know-how was a excellent suit for helping Local community Bank attain their targets. My position is to convey enjoyment and align our crew to supply an incredible venture encounter to Local community Lender and most importantly make them unbelievably profitable for their clientele. We have this kind of a enthusiasm for this and simply cannot hold out to get started out,” Farrell, added.

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